Senior Project Manager

Job description

As a Senior Project Manager, you will play a critical role in leading the successful launch, delivery, and ongoing evolution of a mobile e-commerce platform serving customers across Latin America. You will act as the bridge between customers, business stakeholders, and technical teams, ensuring alignment on priorities, delivery expectations, timelines, risks, and long-term product vision.

This role requires a highly experienced professional who can navigate complex stakeholder environments, unify multiple perspectives, drive execution, and communicate effectively with both technical and non-technical audiences. You will work closely with development teams to understand product functionality, integrations, and business value while ensuring successful customer adoption and satisfaction.

Location: Latin America (Preference for Lima, Peru) - 100% Remote. Ability to travel for in-person customer meetings when required. Working hours should overlap with U.S. business hours.

About Us:

Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.

What You'll Do:

• Lead the end-to-end delivery of a mobile e-commerce platform launching with customers across Latin America.
• Serve as the primary liaison between customers, business stakeholders, leadership teams, and software development teams.
• Develop a deep understanding of the application's functionality, user workflows, business use cases, and integrations.
• Effectively communicate product capabilities, benefits, and value propositions to customers and stakeholders.
• Manage project timelines, deliverables, milestones, dependencies, and priorities across multiple workstreams.
• Facilitate decision-making processes while balancing competing priorities and functional trade-offs.
• Align leadership expectations and build consensus among stakeholders with diverse perspectives.
• Identify, assess, and proactively communicate project risks, issues, and mitigation strategies.
• Drive delivery excellence while maintaining focus on the long-term product vision and business objectives.
• Collaborate closely with engineering, product, and customer-facing teams to ensure successful implementation and adoption.
• Monitor project health and provide regular status updates, reports, and executive-level communications.
• Support customer onboarding, implementation activities, and ongoing relationship management.
• Foster a culture of accountability, transparency, collaboration, and continuous improvement.
• Ensure successful execution in a fast-paced, rapidly evolving environment.

What You'll Need:

• 7+ years of experience in Project Management, Delivery Management, Technical Program Management, or similar leadership roles.
• Proven experience leading the delivery of software, SaaS, e-commerce, or digital product initiatives.
• Strong experience managing customer-facing projects and engaging directly with external clients.
• Demonstrated ability to coordinate cross-functional teams including Engineering, Product, Operations, and Business stakeholders.
• Experience managing complex delivery environments involving multiple stakeholders with competing priorities.
• Strong understanding of software development lifecycles, Agile methodologies, and product delivery processes.
• Ability to quickly learn and understand application functionality, integrations, and technical concepts.
• Track record of successfully managing project risks, escalations, dependencies, and changing priorities.
• Exceptional communication, facilitation, negotiation, and stakeholder management skills.
• Ability to influence decisions and align teams without direct authority.
• Fluent Spanish (required).
• Professional English communication skills required; candidates must be comfortable communicating directly with U.S.-based leadership.
• Experience working with Latin American customers and multicultural teams is highly preferred.
• Previous experience in e-commerce, digital commerce platforms, retail technology, or customer implementation projects is a strong plus.
• PMP, Agile, Scrum, or related project management certifications are a plus.
• Bachelor's degree in Business, Engineering, Information Technology, Computer Science, or a related field.

What We Offer:

• Competitive compensation paid in USD.
• 20 days of paid time off (PTO) per year.
• Opportunities for professional growth and career development.
• Company-provided equipment.
• A collaborative, inclusive, and multicultural work environment.
• The opportunity to contribute to a high-impact product launch and work directly with international customers.
• Long-term engagement with opportunities for increased responsibility and scope as products and teams continue to grow.

Pre-Employment Verification

As part of our standard onboarding process, candidates who successfully complete the interview process and accept an employment offer will be required to complete an employment verification check and background check. This process will confirm job titles and dates of employment with two previous employers and is a standard requirement for all new employees joining the company.