Teller P/T - Roebuck

Job description

Schedule: Monday, Thursday, Friday. Benefit Eligible!

Role: Responsible for providing quality service to the membership while conducting front-line transactions.

| Essential Functions & Responsibilities: |
| --- |
| <table width="100%"><tr><td><table style="width: 813px;" height="76"><tr><td style="width: 724.81px;"><ul><li style="text-align: justify;">Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks, travelers checks to members; transfers amounts from member accounts as directed; may handle safety deposit rental income.</li></ul></td></tr></table></td></tr><tr><td><table width="100%"><tr><td><ul><li>Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 813px;" height="52"><tr><td style="width: 725.59px;"><ul><li style="text-align: justify;">Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 810px;" height="56"><tr><td style="width: 722.81px;"><ul><li style="text-align: justify;">Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 814px;" height="32"><tr><td style="width: 725.34px;"><ul><li>Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 813px;" height="37"><tr><td style="width: 725.25px;"><ul><li>Cross-sells Credit Union services.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 814px;" height="28"><tr><td style="width: 724.59px;"><ul><li>Performs a variety of miscellaneous tasks including processing night drop and ATM deposits.</li></ul></td></tr></table></td></tr><tr><td><table style="width: 813px;" height="31"><tr><td style="width: 721.66px;"><ul><li>Performs other job related duties as assigned.</li></ul></td></tr></table></td></tr></table> |
| Performance Measurements: |
| <table width="100%"><tr><td><table style="width: 100%;" width="100%"><tr><td style="width: 4.0293%;"><p>1.</p></td><td style="width: 95.8486%;"><p style="text-align: justify;">Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.</p></td></tr></table></td></tr><tr><td><table style="width: 100%;" width="100%"><tr><td style="width: 4.1514%;"><p>2.</p></td><td style="width: 95.7265%;"><p>Balance your drawer daily and accurately post transactions with minimal errors.</p></td></tr></table></td></tr><tr><td><table style="width: 100%;" width="100%"><tr><td style="width: 4.3956%;"><p>3.</p></td><td style="width: 95.4823%;"><p>Proactively seek opportunities to identify appropriate products and services for the betterment of the member.</p></td></tr></table></td></tr><tr><td><table style="width: 100%;" width="100%"><tr><td style="width: 3.7851%;"><p>4.</p></td><td style="width: 96.0928%;"><p>Maintain a dependable record of attendance and timeliness.</p></td></tr></table></td></tr><tr><td><table style="width: 100%;" width="100%"><tr><td style="width: 4.0293%;"><p>5.</p></td><td style="width: 95.8486%;"><p>Maintain a professional work environment and businesslike appearance.</p></td></tr></table></td></tr></table> |
| Knowledge and Skills: |
| <table width="100%"><tr><td style="width: 13.62%;"><p>Experience</p></td><td style="width: 81.37%;"><p>One month to twelve months of similar or related experience. 6 months cash handling preferred.</p></td></tr></table> |
| <table width="100%"><tr><td style="width: 112.53px;"><p>Education</p></td><td style="width: 686.64px;"><p>A high school education or GED.</p></td></tr></table> |
| <table style="width: 100%;" width="100%"><tr><td style="width: 14.5759%;"><p>Interpersonal Skills</p></td><td style="width: 85.3047%;"><p style="text-align: justify;">Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.</p></td></tr></table> |
| <table style="width: 832px;" height="104"><tr><td style="width: 115.58px;"><p>Other Skills</p></td><td style="width: 681.41px;"><p style="text-align: justify;">Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgement in order to evaluate identities, accounts, checks and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money.</p></td></tr></table> |
| <table width="100%"><tr><td style="width: 13.94%;"><p>Physical Requirements</p></td><td style="width: 80.05%;"><p>Light lifting required.</p></td></tr></table> |