Customer Service Representative Jr.

Bosch-HomeComfort

Location
NUEVO LEON, MX
Remote
No, on site
Employment type
Full time
Posted
(employer's date)
First seen by DirectJobSource
Last verified open
Source
Bosch-HomeComfort's SmartRecruiters board, read directly

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Job description

Job Description

  • Enter and accurately process customer orders through the relevant systems.
  • Provide timely updates and confirmation to customers regarding their orders.
  • Coordinate with sales, supply chain, and back-office teams to resolve any issues.
  • Monitor order status and manage pending orders effectively.
  • Address and resolve customer complaints promptly and professionally.

Qualifications

  • Bachelor’s degree in Business or a related field, or equivalent experience.
  • Minimum of 1 year of customer service experience, preferably in a manufacturing environment.
  • Proficiency in English and strong communication skills.
  • Detail-oriented with excellent problem-solving abilities.
  • Ability to work in a fast-paced environment and effectively prioritize tasks

Additional Information

referencia REF661E

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