Clinical Quality Associate - II

Job description

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us!

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things.

Job Responsibilities

What will you do everyday? The Clinical Quality Operations team will collaborate with our clinical informatics, Machine Learning and product teams-helping refine the existing product and design new features with the clinician's needs in mind.

• Translate clinical language into AI logic: Collaborate with AI Engineers to translate your clinical expertise and workflow insights into actionable algorithms for the digital assistant and platform. Create and edit gold standard medical documentation for model training purposes.
• Continuously refine and optimize: Analyze AI output to evaluate for quality and accuracy from a clinical perspective.

Who You Are

• Education: MBBS and hold a valid medical license in your region.
• 2+ years of practice experience as a doctor (Good to have: working knowledge on US healthcare systems)
• You have a passion for patient care and the potential of technology to improve healthcare quality and experience.
• You have strong analytical and problem-solving skills, and are able to identify clinical challenges and translate them into potential AI solutions.
• You have strong writing skills.
• You are adaptable and comfortable working in a fast-paced, dynamic environment with evolving technologies.

Bonus points

• Experience working with digital Health tools or AI Solutions in healthcare.
• Strong research and analytical skills.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of ourusers says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.