Account Manager

Job description

We're looking for an Account Manager who thrives on building strong client partnerships, solving complex business challenges, and creating lasting impact. In this role, you'll be the trusted advisor for a portfolio of B2B clients, helping them uncover new digital opportunities and turn ambitious ideas into successful outcomes. You'll keep projects moving smoothly from both a strategic and delivery perspective, while working closely with Account Directors to spot and grow new opportunities. This role is perfect for someone with experience in account management, consultative sales, or project management who enjoys combining relationship building, commercial thinking, and problem-solving in a fast-paced digital environment.

Your day to day will include:

• Building and maintaining strong relationships with a portfolio of clients, ensuring they have an excellence experience working with us
• Acting as a key point of contact for client requests, questions, and day-to-day communication
• Supporting client meetings, preparing follow-ups, and ensuring agreed actions are tracked and delivered
• Working closely with Project Managers and Operations team to stay informed about project progress, timelines and potential risks
• Helping identify client needs and opportunities where our services could provide additional value
• Collaborating with Product, Design, Engineering teams to ensure client expectations and business goals are clearly understood
• Preparing and maintaining account-related documentation, sales reports, forecasts, and contracts
• Supporting invoicing and payment follow-ups by coordinating with clients and internal stakeholders
• Escalating risks, blockers, or client concerns in a timely manner and helping drive solutions together with the wider team
• Continuously developing an understanding of clients' businesses, industries, and digital product needs
• Coordinating the preparation of effort estimates, pricing, and proposals for new client requests and projects

What makes you thrive here:

• Proven experience in building trusted client relationships and consistently delivering strong outcomes in a B2B environment
• A track record of navigating complex stakeholder environments with confidence, clarity, and a calm, human approach
• Background in account management, customer success, consultative sales, or project management, ideally in a fast-moving, client-facing setup
• Hands-on experience discussing and managing project scope, budgets, timelines, and commercial performance with both clients and internal teams
• Comfort working with KPIs, revenue targets, account performance metrics, and sales reporting
• Demonstrated ability to identify commercial opportunities while maintaining a strong focus on long-term client relationships
• Experience taking ownership of client situations, proactively solving problems, and keeping workstreams moving forward
• Exposure to digital products and technology, with experience in web, mobile, product development, design, or data-driven environments seen as a strong advantage
• Communicating fluently in English and Hungarian within an international team
• A strong sense for balancing client needs, delivery constraints, and business priorities in real-world situations
• Genuine curiosity about how digital products are built, shipped, and improved over time
• Comfort working in fast-paced, collaborative environments where priorities shift and no two client setups are the same

Why join Supercharge?

• To unleash your full potential, we’re here to help you grow every step of the way with exciting international projects, access to inspiring conferences, in-house soft skill trainings, and online courses. We’ll even support your English classes, and with our skill matrix, you’ll always have a clear path to learn.
• To feel your best, your wellbeing truly matters to us. That’s why we offer health coverage with Medicare, Life1 gym access to keep you moving, and extra sick days for those moments you just need a little rest. We celebrate milestones with a fully paid month off after five years, offer extra paternity leave for growing families, and provide support through our Employee Assistance Program.
• To have a blast, you’ll join a friendly team of 200+ people, all passionate about building amazing digital products. Whether it’s our Summercharge festival, a football match, quiz night, or just grabbing a drink with teammates, there’s always something to look forward to. And with our buddy system, you’ll feel part of the team from day one.
• To brighten your day, our dog-friendly office in the heart of Budapest is filled with good vibes, great coffee, tasty snacks (yes, including Túró Rudi!), and cozy corners to relax, connect, or have a little fun when you need a break. You’ll also have a yearly personal budget and a company library to keep your curiosity growing.

About our Budapest office

Budapest is where it all started for Supercharge - this is our headquarters and the beating heart of our company. We have local offices in several countries, but this is where the real magic happens. A buzzing, vibrant space filled with talented individuals dreaming up and delivering amazing products for our clients. This Office of the Year award-winning space is home to our legendary after-work events, and as located in the heart of the city, putting us just steps away from some of the best restaurants, cafes, and bars around.