Sales Operations Manager

Job description

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Overview Summary

The Sales Operations Manager is responsible for executing strategic initiatives to help achieve sales revenue goals. This will be achieved through driving efficiencies in process improvements and providing strategic insights to the business utilizing a data driven approach. The Sales Operations Manager leads pipeline management, reporting, forecasting, and data insights in partnership with sales segment leaders. This role must have a strong analytical mindset, with the ability to provide concise and actionable insights to the business. This team member must have a bias for action to execute on scaling and automating commercial functions.

Job Duties & Responsibilities

• Expert and owner of Advarra business intelligence tool development tool for Sales. Create and maintain Sales dashboards and reports to provide improved sales efficiencies and insight across the company.
• Strong mathematical and problem-solving skills to develop and deliver actionable insights from large data sets.
• Identify opportunities to improve sales effectiveness, coordinating cross-functionally to deliver process improvements.
• Co-own the end-to-end process of tracking sales funnel, operational metrics, and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Participate in team meetings, development/modification of tools and procedures.
• Participate in training new staff as needed.
• Other duties as assigned.

Location

This role is open to candidates working remotely in the United States.

Basic Qualifications

• Bachelor’s degree in Finance, Mathematics, or a related field
• 8+ years of sales or sales operations experience
• Experience with Salesforce and Tableau or other BI tools required in addition to proficiency in Microsoft Office

Preferred Qualifications

• Demonstrated leadership and management skills
• Understanding of sales and team processes
• Advanced oral and written communication skills and a high level of interpersonal skills to handle sensitive and confidential situations
• Ability to analyze a variety of data points to solve complex problems
• Ability to manage and prioritize multiple activities and projects, balancing accomplishment of daily operational activities with strategic projects
• Ability to work independently; planning, organizing, scheduling and completing work within deadlines
• Attention to detail with a high level of accuracy

Physical and Mental Requirements

• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Advarra is an equal opportunity employer that is committed to providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information, or any other status or characteristic protected by federal, state, or local law.

The base salary range for this role is $90,000 - $165,000. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.