Host/Hostess - The Press Room at the AC Hotel Downtown

Job description

Job Purpose

The Press Room at the AC Hotel by Marriott Greenville Downtown is seeking Hosts/Hostesses. The purpose of the Host/Hostess is to greet guests with warm hospitality and ensure smooth operation, so the guests receive a high level of service from all restaurant associates.

Essential Job Functions

• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties.
• Keep reception area clean and neat.
• Know locations of all outlets and services.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Strong menu knowledge about the offerings in the restaurant(s).
• Keep Reservation Book up to date and accurate at all times
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.