IT Services and Compliance Analyst

Job description

Join our Team as a IT Services & Compliance Analyst at Aspire Defence Services Limited (ADSL)

Salary: Up to £47,000 per annum

Hours: 37.5 hours per week, no weekends

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven IT Services & Compliance Analyst to be part of our exciting journey.

What We Offer:

• Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

• Pension Plan: Contributory Company Pension Plan matched up to 6%

+ Insurance: Individual life assurance and personal accident cover

• Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

• Reward and Recognition: Celebrate outstanding achievements

+ Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

• you will be supporting adherence to information security controls, monitoring compliance data, reporting exceptions and tracking remediation activities.

• you will be representing information technology services to stakeholders and customers, adapting communication to suit different audiences.

+ you will be owning and improving information technology processes, ensuring documentation is current and customer-focused solutions are developed.

• you will be managing asset inventories, planning device replacements and providing forecasts to support budgeting.

• you will be conducting service reviews, producing performance dashboards and increasing visibility of service delivery.

+ you will be supporting service improvement plans and assisting the Head of Information Technology in driving team priorities and customer experience improvements.

What We’re Looking For:

• Qualifications: You will have strong technical experience and the ability to work effectively within information technology service environments.

• Experience: You will have demonstrable experience in information technology service delivery management, compiling management reports, project management, customer service and office administration.

+ Skills: You will have excellent interpersonal and written communication skills, strong planning, problem solving and organisational abilities, a thorough understanding of business processes, and experience supporting and implementing information technology projects.

Additional Information:

• The Garrisons are tobacco-free working environments.

• Security clearance is required prior to starting with us.

+ We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.

• Please note, this vacancy may close early if we receive a high volume of applications.

Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.